Guide for entrepreneurs

How to find delivery contracts in Quebec

Once the business is compliant and equipped, everything comes down to your ability to land volume consistently. Platforms, local B2B, the web, public tenders: here are the channels, in the right order, and the offer that opens doors.

The channels differ depending on the model you are aiming for, and the strongest setup often combines both at the start: the platform for immediate income, local prospecting to build the asset. Let's review each channel, with its strengths and its traps.

The platforms: volume from day one

Several networks recruit independent contractors and drivers: the Amazon Delivery Service Partner program to build a fleet, Amazon Flex per run, Intelcom / Dragonfly and its independent delivery contractors, Purolator, FedEx and other couriers.

It is a fast way to get volume and income from day one. Read the contract carefully — pay structure, vehicle requirements, deductions: these models carry thin margins and make you dependent on one principal. Treat them as a springboard while you build your own clientele.

The local B2B market: where the value gets built

Approach the businesses in your area that need delivery, directly: pharmacies, florists, restaurants, fine grocers, hardware stores, law and notary offices, clinics, local online shops. Many have no reliable solution, or pay too much.

Show up in person, offer same-day delivery, courteous service and proof of delivery. A solid file — insurance in order, a clean vehicle, references — makes the difference between a forgotten business card and a first trial.

The no-risk trial that opens doors

The offer that unlocks everything: "Let me handle your deliveries this week — judge the service for yourself." Zero risk for the business, a perfect showcase for you — and the chance to prove the reliability that beats any sales pitch.

A first satisfied client becomes a reference, then a recurring contract, then word of mouth in their merchant network. Shopkeepers on the same street talk to each other: one successful trial can fill a route.

Keep in mind

A first satisfied client becomes a reference, then a recurring contract, then word of mouth. The no-risk trial is the most effective offer to get into a business.

The web: where businesses look for you

More and more, a merchant who needs delivery searches online: "delivery service + their city", "same-day delivery for business". If they find you, with good reviews, you land the contract — often recurring. If not, they call a competitor.

The three pillars: a complete, optimized Google Business Profile, a site built for local SEO with a page per service and per city, and a client review routine. Increasingly, you also need to show up in the answers of AI assistants like ChatGPT.

Bigger contracts and public tenders

As you grow, aim for agreements with local chains, distributors or institutions. Some public bodies and municipalities also award delivery and courier services through calls for tenders, published on the SEAO (seao.ca).

A professional file and insurance in good standing are essential there: these clients verify everything before signing. It is a game of patience and rigour, but the volumes and the stability are worth it.

A word from Ton Consultant

The channel that works around the clock is the web: businesses look for their courier on Google and on AI assistants while you are on the road. We are an agency 100% focused on SEO: we bring the requests in while you deliver.

Free guide

The Package Delivery Business Playbook

Start, structure and grow your package delivery business in Quebec — the complete delivery driver-entrepreneur's guide, step by step.

  • Business models: platform, independent B2B and high-value niches
  • Commercial insurance — the number-one trap of the trade, explained
  • Pricing from your real costs: the method and the market ranges
  • Landing recurring contracts and getting found through the web

PDF · free, no strings attached

Frequently asked questions

We answer your questions

Where do I start with no experience and no contacts?
With a platform — Amazon Flex, Intelcom — for volume and to learn the trade, in parallel with a list of local businesses to approach. The one-week no-risk trial is the best way in with a first B2B client.
Which businesses should I approach first?
Those that already deliver or should: pharmacies, florists, restaurants, fine grocers, hardware stores, law and notary offices, clinics and local online shops. Many have no reliable solution or pay too much.
Do I need a website to find delivery contracts?
Yes: businesses search "delivery service + their city" on Google before calling. An optimized Google profile, a site built for local SEO and good reviews turn those searches into recurring contracts.
What is the SEAO?
The Quebec government's electronic tendering system (seao.ca), where public bodies and municipalities publish their contracts, including delivery and courier services. A professional file and insurance in good standing are required to bid.
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